Privacy Policy

TimeSouq.AE
Owned and Operated by UKS International Trading (FZE)
Last Updated: October 31, 2025

1. Introduction

UKS International Trading (FZE) (“we,” “us,” or “our”), operating the online store TimeSouq.AE (the “Website”), respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you visit our Website, make a purchase, or interact with us.

By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

2.1 Identity Data

Includes first name, last name, username or similar identifier, and title.

2.2 Contact Data

Includes billing address, shipping address, email address, and telephone numbers.

2.3 Financial Data

Includes payment card details (which are securely processed by our payment gateway and not stored on our servers) and bank account details for refunds.

2.4 Transaction Data

Includes details about payments to and from you and other details of products and services you have purchased from us.

2.5 Technical Data

Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

2.6 Profile Data

Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2.7 Usage Data

Includes information about how you use our Website, products, and services.

2.8 Marketing and Communications Data

Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you:

• Place an order for our products.
• Create an account on our Website.
• Subscribe to our newsletter or marketing communications.
• Enter a competition, promotion, or survey.
• Give us feedback.

• Automated Technologies or Interactions: As you interact with our Website, we will automatically collect Technical Data and Usage Data using cookies, server logs, and other similar technologies. (See Section 6: Cookies).
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:

• Payment and delivery services (Transaction Data, Contact Data).
• Analytics providers (Technical Data, Usage Data).
• Advertising networks (Technical Data, Profile Data).

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose of Use	Type of Data Used	Legal Basis (Common Examples)
To process and deliver your order (including managing payments, fees, and charges)	Identity, Contact, Financial, Transaction	Performance of a contract with you.
To manage your account and relationship with us	Identity, Contact, Profile, Marketing	Performance of a contract with you; Our legitimate interests (keeping our records updated).
To manage and protect our business and Website (including troubleshooting, data analysis, testing, system maintenance)	Identity, Technical, Usage	Our legitimate interests (for running our business, preventing fraud, network security).
To administer and protect the Website (including fraud prevention)	Identity, Technical, Contact	Our legitimate interests (for running our business); Legal obligations.
To send you marketing communications about our products and promotions	Identity, Contact, Marketing, Profile	Your consent; Our legitimate interests (to develop our products/services).

5. Disclosure of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in Section 4.

• Internal Third Parties: Other companies within the UKS International Trading (FZE) group acting as joint controllers or processors.
• External Third Parties:

• Service providers (e.g., payment processors, shipping/courier companies) who provide IT and system administration services.
• Professional advisors (e.g., lawyers, bankers, auditors) in the UAE or worldwide.
• Regulatory and government authorities that require reporting of processing activities in certain circumstances.
• Marketing and advertising partners to facilitate targeted advertising and communication (only with your consent).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Cookies

Our Website uses cookies to distinguish you from other users and to track your activity. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of our Website (e.g., enabling you to add items to your shopping cart).
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website.1
• Functionality Cookies: Used to recognize you when you return to our Website (2e.g., remembering your preference for currency or language).
• Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We follow industry best practices for the collection, transmission, and storage of Financial Data, utilizing encryption and secure server software.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we retain customer data for [Specify timeframe, e.g., five years] after your last purchase to comply with local tax and commercial laws.

9. Your Legal Rights

Under certain circumstances, and in accordance with applicable data protection laws, you may have rights over your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to the processing of your personal data.
• Request the restriction of processing your personal data.
• Request the transfer of your personal data.
• Withdraw consent at any time (where we rely on consent to process your data).

If you wish to exercise any of the rights set out above, please contact us using the details below.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

UKS International Trading (FZE)
Email: timesouq.ae@gmail.com
Phone: +971 50 239 8181
Website: https://timesouq.ae